Shipment control
Make sure that ordered products match those delivered.
We know that the process of ordering doesn’t end once the order is sent to the wholesaler. Its final stage is the shipment and verification. That’s why we offer you the shipment control module that’ll automate this step.
Our solution allows coordinators to quickly and efficiently verify whether products ordered via FarmaProm IT Apteka platform match those received.
We track three parameters:
Benefits
Save time
Automated shipment verification in regard to quantity, price, and expiry dates.
Save money
Precise order summary accompanied by information regarding the value of the complaint and its proportion that has been recovered.
Better control
Full set of information that gives you hands-on control over shipments.
Quick and easy complaints
Generate complaints quickly and verify their status effortlessly.
One-stop shop
Access the tool directly from the FarmaProm IT Apteka panel.
FAQ
Frequently asked questions about Shipment Control from FarmaProm
It is a feature available on the FarmaProm Pharmacy Platform that allows you to automatically check whether the products ordered match those delivered in terms of quantity, price, and expiration date.
The module works in 8 steps:
– Placing an order by the pharmacy
– Sending the order to the wholesaler
– Delivery of products to the pharmacy
– Reading the delivery by the system
– The algorithm compares the order and delivery data
– The coordinator verifies discrepancies
– Filing a complaint in case of errors
– The algorithm monitors the status of the complaint
The system automatically checks three key parameters:
– Number of products delivered
– Unit and total prices
– Product expiration dates
– Time savings – elimination of manual checking
– Money savings – precise indication of the amount subject to complaint
– Greater control – full transparency over deliveries
– Fast complaints – generating and monitoring complaint statuses
– Availability in one place – everything available from the Pharmacy Platform
No. The system analyzes the order and delivery data itself, immediately notifying you of any potential discrepancies. The coordinator only needs to approve or report a complaint.
If the system detects a discrepancy:
– a complaint proposal is generated
– the coordinator approves or edits it
– the system tracks the status of the complaint – verifying whether it has been considered by the wholesaler
No. The module works for both individual pharmacies and pharmacy chains using the FarmaProm Pharmacy Platform.
All you need is active access to the FarmaProm Pharmacy Platform. The function is available directly from the user panel – no additional software installation is required.
Got questions? We’ll be happy to help.
Contact our Sales Department: sprzedaz@farmaprom.pl