Medical & Pharmaceutical CRM
Manage your relations with doctors, pharmacies, and wholesalers effortlessly.
A comprehensive system for professional management of client relationships, such as pharmaceutical wholesalers, individual pharmacies, and pharmacy chains. FarmaProm CRM allows you to plan visits and meetings, report your performance and browse history of your contacts with particular clients.
Stay in touch with pharmacists and doctors
User-friendly and flexible CRM that facilitates managing and building relations with medical milieu (i.e. doctors, medical centres, and medical staff).
FarmaProm Mobile App for every Sales Rep
FarmaProm mobile app is a natural extension of the CRM system that makes field work easier and more efficient for thousands of representatives. Reps’ field activities, ranging from visits to orders, can now be reported in real time.
In response to changing work conditions, we’ve introduced a mobile CLM module that enables the display of interactive multimedia presentations while simultaneously collecting data and feedback during the presentation. This allows future marketing messages to be more targeted and precise.
FAQ
Frequently asked questions about the FarmaProm CRM system
It is a comprehensive customer relationship management system for the pharmaceutical and medical sectors. It allows you to effectively build relationships with:
– wholesalers,
– pharmacies (individual and chain),
– doctors and medical facilities.
CRM FarmaProm enables, among other things:
– planning visits and meetings,
– reporting on representatives’ activities,
– viewing customer contact history,
– managing pharmacy and doctor data.
Yes. The system supports relationships with doctors, medical facilities, and all medical staff, enabling ongoing contact, action planning, and the collection of information about cooperation.
Yes. A mobile CRM application is available, which:
– enables planning and reporting of field visits,
– provides access to databases of pharmacies and doctors,
– allows you to handle sample distribution in accordance with pharmaceutical law,
– works in real time – data is immediately synchronized with the system.
CLM (Closed Loop Marketing) is a mobile module that allows you to:
– display interactive multimedia presentations during visits,
– collect data and opinions in parallel,
– personalize marketing communications based on the information collected.
CRM supports thousands of representatives in their daily field work by:
– easy planning of activities,
– quick reporting of results,
– convenient access to customer data and contact history,
– compliance of activities with legal regulations concerning the pharmaceutical market.
Yes. The system is flexible and configurable – it can be adapted to the organizational structure of the company, team work models, and the specifics of a given market segment (e.g., OTC, RX, hospital).
Users have access to high-quality, constantly updated databases of pharmacies and doctors, which allows for effective targeting, activity planning, and communication personalization.
Users have access to high-quality, constantly updated databases of pharmacies and doctors, which allows for effective targeting, action planning, and communication personalization.
Any questions? We will gladly answer.
Feel free to contact our sales department: sprzedaz@farmaprom.pl